![]() ![]() ![]() If anyone can advise on how to resolve this issue or offer some educated troubleshooting ideas, it would be greatly appreciated.ĥ 11:22:22:746:: PERF: TickCount=54866706 Name=OBootStrapper::Run Description=Begin functionĥ 11:22:22:746:: Operating System version: Service Pack 1. I've tried running it as a domain admin and local admin - neither helps. I also tried removing all instances of the Microsoft Viewers and that didn't help. I've Googled every error message, searched extensively, and found a few articles relating to it, but none provide a solution to this issue that I'm experiencing.Īs troubleshooting steps, I've tried to install a different/new copy of Microsoft Office 2013 in case there were corrupt files. The contents of the log are pasted below. I discovered that Office creates a log in the %temp% directory. The "Bootstrapper Setup" keeps crashing when attempting to install it. We have Microsoft viewers installed on these PCs by default and haven't had any issues with installing Microsoft Office over it whatsoever, so I don't believe that's the issue. I've been dealing with a pretty frustrating experience installing Microsoft Office 2013 on a few PCs in our enterprise. ![]()
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